Privacy Policyd
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, make a purchase, or interact with our services. We are committed to safeguarding your privacy and ensuring compliance with applicable data protection laws, treating your information with the same care we put into crafting our vases.
We collect personal information that you voluntarily provide to us, such as when you place an order, create an account, subscribe to our newsletter, or contact us for support. This information may include your full name, email address, shipping and billing addresses, phone number, and payment details. We only collect information necessary to fulfill your requests and provide our services, and we will never ask for sensitive personal information beyond what is required.
When you browse our website, we may automatically collect non-personal information about your visit, including your IP address, browser type, operating system, referral source, pages viewed, and the duration of your visit. This data is collected through cookies and similar tracking technologies to analyze website performance, understand user behavior, and improve our content and services. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect your browsing experience.
We use your personal information for specific, legitimate purposes: to process and fulfill your orders, including verifying payment details, arranging shipping, and notifying you about order status; to manage your account if you create one, allowing you to track orders, save preferences, and streamline future purchases; to send you relevant updates, such as shipping confirmations, newsletters (if subscribed), and service-related notifications; and to improve our website, products, and customer service by analyzing user feedback and behavior.
We will never sell, rent, or share your personal information with third parties for marketing purposes without your explicit consent. We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors, shipping carriers, and email marketing platforms. These providers are obligated to protect your data and use it only to perform the services we request, not for their own purposes.
We implement robust security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes secure socket layer (SSL) encryption for data transmitted during checkout, secure storage systems, and regular security audits. While we take every precaution to safeguard your data, no online transmission or storage method is 100% secure, and we cannot guarantee absolute security.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Once your information is no longer needed, we will securely delete or anonymize it. If you create an account, you can access, update, or delete your personal information at any time by logging into your account or contacting us.
You have the right to access the personal information we hold about you, request corrections to inaccurate data, and withdraw consent for non-essential uses (such as marketing communications). If you wish to exercise these rights, please follow the instructions in your account settings or reach out for assistance. We will respond to your request in a timely manner, in compliance with applicable data protection regulations.
This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website, with the revision date indicated. Your continued use of our website after the update constitutes acceptance of the new terms.
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein. We are dedicated to protecting your privacy so you can shop with confidence, knowing your personal information is in safe hands.