Terms & Conditions
By accessing our website, making a purchase, or engaging with our services, you agree to be bound by these Terms & Conditions. These terms govern the relationship between you and us, outlining rights, responsibilities, and limitations applicable to all transactions involving our vases. Please read these terms carefully before using our services; continued use constitutes acceptance of all provisions herein.
You represent and warrant that you are of legal age to enter into binding contracts in your jurisdiction. You may not use our website or products for illegal, unauthorized, or fraudulent purposes, nor may you violate any local, state, national, or international laws in connection with your use. You are responsible for maintaining the confidentiality of any account credentials and for all activities conducted under your account.
All orders placed through our website are subject to acceptance and availability. We reserve the right to refuse, cancel, or modify any order at our discretion, including cases of product unavailability, pricing errors, suspicious activity, or non-compliance with these terms. We will notify you promptly if your order is affected by such changes. Payment must be completed in full at checkout, and we reserve the right to withhold shipment until payment is verified.
Our vases are described and depicted to the best of our ability, with accurate details regarding size, material, and design. However, minor variations may occur due to the handcrafted nature of some products, and color discrepancies may arise from differences in device displays. Such variations do not constitute defects and are not grounds for return or refund unless the product is damaged or materially different from the description.
Given the fragile nature of our products, we adhere to strict packaging standards as outlined in our Shipping Policy. We are not liable for damages incurred during transit unless you report the issue within 48 hours of delivery with supporting documentation. You agree to inspect all deliveries promptly and follow the specified process for damaged items.
We reserve the right to update product prices, descriptions, and availability at any time without prior notice. All prices are displayed in the selected currency at checkout, excluding applicable taxes, duties, and shipping fees, which are your sole responsibility unless otherwise stated in promotions.
We shall not be liable for indirect, incidental, special, or consequential damages arising from your use of our products or website, including but not limited to loss of use, loss of profits, or damage to other property. Our total liability for any claim related to a purchase shall not exceed the total amount paid for the affected product. This limitation does not apply to damages caused by gross negligence or willful misconduct.
Intellectual property rights in all website content, product designs, images, and branding remain our property. You may not reproduce, distribute, modify, or use any intellectual property without prior written consent. User-generated content, such as reviews, may be used by us for marketing purposes unless you indicate otherwise.
These terms may be updated periodically to reflect legal changes or business practices. We will post revised terms on our website with a clear revision date. Your continued use of our services after updates take effect constitutes acceptance of the new terms. In case of disputes, these terms shall be governed by the laws of the jurisdiction where we operate, excluding conflict of law principles.
If any provision of these terms is deemed invalid or unenforceable, the remaining provisions shall remain in full effect. We reserve the right to terminate or suspend your access to our services for violation of these terms. These Terms & Conditions, along with our Privacy Policy and Shipping Policy, constitute the entire agreement between you and us regarding your purchases.